Participant Experience/ Recruitment Coordinator

We're proud to be partnering with a leading career coaching services organisation on a unique opportunity where you can truly make a difference.

Join a forward-thinking career management organisation that’s shaping the future of work. With over 20 years of experience supporting individuals and organisations through change, this business is recognised for its impact and innovation in the evolving employment landscape.

We’re partnering with them to find a passionate Participant Experience Coordinator. An excellent opportunity for someone with a background in HR administration, talent acquisition, or an interest in HR, change management, or psychology. This is a temporary role with real purpose, where you’ll support a team of dedicated career coaches and play a key role in guiding individuals through their career journey.

About the Role In this dynamic and people-focused position, you’ll:

• Provide high-level support to both participants and career coaches.
• Deliver exceptional service, managing participant communication with warmth and professionalism.
• Collaborate effectively with account managers and internal teams to ensure a seamless experience.
• Confidently handle documentation and act as a system superuser.
• Identify opportunities to strengthen client relationships and contribute to overall program success.
• Stay across inbox management, troubleshooting, and process improvement initiatives.

• Outstanding communication and interpersonal skills.
• A corporate background with a polished, adaptable approach to stakeholder engagement.
• Prior experience in a HR, talent acquisition, or customer-focused coordination role.
• The ability to read the room, work with empathy, and respond thoughtfully to individual needs.
• A passion for helping people thrive in their careers.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), with strong attention to detail.
• A qualification in Business, HR, Psychology, or a related discipline (ideal, but not essential).