Senior Learning Systems Administrator - initial 6 months contract

Assist with coordinating key development programs and provide administrative and operational support to the L&D team, for a large national company.

A market leading organisation is seeking an experienced Senior Learning Systems Administrator, to support the configuration, optimisation, and daily operation of its enterprise learning systems—primarily SuccessFactors.

This is a pivotal support role that underpins the success of large-scale, self-paced online learning and national onboarding initiatives across large, complex, multi-site workforce. 

This is a 6 month Fixed Term Contract, with a chance to extend or go permanent. Availability to start immediately is highly desirable. Working from home flexiblity, with 2-3 days in the office. 

Key Responsibilities:

• Provide BAU support to the existing Learning & Development Team; organise and manage logistics for essential training programs.
• Administer and improve the effectiveness and use of the organisation’s Learning Management System (SuccessFactors) and other systems that are involved with digital and online learning across all training and induction. 
• Manage a high-volume national L&D inbox, triaging and resolving incoming queries from a 6,000-strong workforce.
• Support the rollout of new training programs and business-wide L&D initiatives.
• Monitor course enrolments, completions, and assessment results; ensure accurate data reporting and recordkeeping.
• Coordinate self-paced onboarding and compliance-related learning pathways.
• Help configure frameworks related to Quality Standards and sector-specific regulatory requirements.
• Manage relationships with external learning vendors and platforms; participate in vendor reviews and system enhancements.
• Develop and maintain LMS user guides, FAQs, and training resources to support learners

• Experience supporting L&D, HR, or training teams in large complex national businesses, that are within highly regulated and compliance-heavy sectors.
• Proficiency in managing Learning Management Systems (SuccessFactors LMS experience highly desirable).
• Strong understanding of Learning Management Systems, eLearning platforms and tools.
• Excellent stakeholder management and communication skills.
• Ability to build strong relationships and collaborate effectively with diverse teams.
• Detail-oriented with strong problem-solving and systems configuration skills.
• Able to manage high volumes of administrative tasks with speed and accuracy.
• Proactive and improvement-focused with a pragmatic, can-do approach.