The Coronavirus is not only changing our daily lives, it’s also compelling businesses to embrace new ways of working. One immediate difference we have already seen is all interviews moving from face-to-face to video. However, whilst video interviewing isn’t new, it’s still not something that a lot of people encounter on a regular basis. To help, we have put together our essential video interview tips for both employers and candidates to keep in mind.
General Video Interviewing Tips
There are several universal video interview best practices that apply to both interviewees and employers. These obvious but often forgotten tips cover all the basics you need to remember when setting up for a video interview.
Doing these checks ahead of time allows you to avoid any hiccups you may encounter and ensure everything is working before the interview begins.
Tips for Employers
As an employer, it is likely you are already familiar with video interviewing. Whilst the following tips may seem self-evident, we still see many of our clients forget them, so we are covering all bases to ensure you’re able to make the most of video interviews.
1. Make sure your video interviews are consistent
Prepare a list of standard questions to ask (just as you would for an in-person interview) so that you’re able to accurately compare candidates.
2. Check if this is the candidate’s first live video interview
Whilst online interviewing is becoming commonplace in the industry, this might be the first time for your particular candidate/s. If it is, you can allay any worries by briefly describing the process and giving them an idea of what to expect. This not only ensures a positive candidate experience but gives them the greatest chance of showcasing their best selves in the interview.
3. Consider your tech
Although Skype was once the most commonly used software, there are many other suitable options you could use, including Facetime, Google Hangouts, Microsoft Teams and Zoom. Some can even be merged into your existing office systems. If you have the time, it might be worth investigating what is available and best suited to your organisation.
4. Do a pre-recorded ‘tester’
Once you have filmed your pre-recorded interview, do a practise run. This will assist you in locating any information gaps, missing steps or repeated processes, ensuring a smoother candidate experience.
Tips for Jobseekers
Just as ‘ahead of the curve’ employers will take the time to really understand video interviews, candidates should too.
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1. Check your surroundings
We have mentioned this tip previously, but it bears repeating. Ensure your surroundings are clean and clutter-free. Rightly or wrongly, seeing a table full of papers and dirty coffee cups in the background may send a message of chaos rather than calm. It’s not an impression you want to make.
2. Dress appropriately
We advise candidates to dress as they would for an in-person interview, whilst also considering colour choice (darker or block colours often work better, as lighter tones can make you look washed out and busy patterns can be distracting)
3. Have a contingency plan in place
Be sure to ask the interviewer if they have your contact number at the start of the interview in case your computer freezes or the internet drops out.
4. Maintain natural eye contact
Face to face, natural eye contact is quite easy to do. But it requires more attention when looking at a camera. You may feel uncomfortable looking straight into the camera lens, but this is essential for developing rapport.
5. Do a few practise runs
Try recording yourself performing a mock interview to practise your eye contact, pick up on any unconscious habits you may have and adjust behaviours that may be perceived as over-the-top on camera, such as excessive hand gestures.
6. Consider video delays when conversing
After replying to a question and when the interviewer has finished speaking, consciously pause to allow for any video delays and ensure you are able to communicate clearly.
7. Above all, be prepared
This includes researching the company and the role, as well as your own questions to ask.
We hope this range of video interview tips will help you navigate the current tricky times we’re facing, whether you’re interviewing for a role or looking to secure new HR talent. If you’d like further advice on video interviews or to learn more about your options, please let us know – we’re on hand to provide extra support, should you need it.
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Tandem Partners acknowledges the Traditional Custodians of the land on which we live and work. We recognise their continuing connection to land, water and community and pay respect to Elders past, present and emerging.